Online Bus Tickets Booking Reservations India

Terms and Conditions
Payment Options

Payments through any Master / Visa credit cards issued by any bank Except American Express Bank.

After pressing the "Pay" button, if the "Ticket reservation output page" is not displayed on your monitor due to power failure or Internet link failure, please check your e-mail.

The charges will be billed to your credit card as ""

All prices are listed in Indian Rupees. If you use a non-Indian credit card, your bank will automatically convert to your home currency based on that day's exchange rates.

When you press "Pay" button in ccavenue payment gateway page, the server will process your credit-card in about 5 seconds, but it may be longer at certain times. So wait for some more time. To avoid double charge, DO NOT press the Submit button more than once, or press the back or Refresh buttons.

Non-authorization of payment more than once by payment gateway for tickets booked by you is liable to result in deregistration of your account with this site, without any notice

Charges You are required to pay the cost of the ticket, Admin Charges and the service charge (including Service Tax) as indicated in the reservation page through ccavenue Payment gateway.

Refund in failed transactions/cancelled tickets

Though this website payment reconciliation team works on a Daily basis except holidays, we offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. E-tickets can be cancelled on line up to preparation of the boarding List means up to the reporting Time (before 40mins of departure of the particular bus).

To get the refund quickly, customers are advised to cancel their tickets within the prescribed time limits, wherever possible. In cases where the tickets are not cancelled within the prescribed time limits, The time taken and amount of refund granted in such cases is dependent on the merit of each case and is to be decided by the Management of not responsible for delays at the end in any such case. Amount of refund whenever received from the shall be credited to the customer's account immediately.

New Registration

You will receive a password and account designation upon completing our registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to Immediately notify of any unauthorized use of your password or account or any other breach of security.

Ensure that you exit from your account at the end of each session. Limited cannot and will not be liable for any loss or damage arising from your failure to comply with this

Complaints Procedure

If you have any suggestions or complaints, please mail us to

Use of the Online Reservation Service: You may only use this service to make legitimate bookings / reservations i.e., you may not use this service to book tickets for the purpose of commercial resale and profit. Without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited.


You must check your ticket: You must check your ticket for errors, if any, as soon as you receive it. If an error is noticed and the ticket does not comply with the information set out in the reservation page, you must inform us of the same immediately through e-mail


"Journey" means each journey a passenger is entitled to make as per his / her request as set out in his / her ticket:

"Coach" means luxury coach, Air bus and including Volvo Buses provided by us on which passengers are entitled to travel.

"Luggage" means any article which a passenger brings onto a bus including his/her belongings carried on in the journey.

"Boarding Point" means any of our branch offices or stops where journey is to start to be joined, left or through which the journey may pass.

"Ticket" means the valid ticket issued by us or on our behalf, to carry the valid ticket holder on which travel is permitted and the fare is payable by the passenger.

"Boarding pass" Each passenger is advised to exchange his/her ticket at the counter of our ticket issuing office into a Boarding Pass for getting into our Bus, before the departure of the vehicle.

We will not be obliged to carry any child under 14 years of age unless that child is accompanied by a responsible person aged 16 or over.

Supply By Us

We agree to provide online ticket booking facilities to registered users who agree to the terms and condition set forth in this document.

Standard of Service

We will supply the service to you with reasonable care and skill.

Service Hours

Booking through Internet is allowed for 24 Hrs a day.

User Registration

No user can register more than once on the site.

Issue of Tickets

All payments towards the cost of the tickets issued will be through payment gateway page. Our payment gateway site is VeriSign secured and your credit card details will travel on the Internet in a fully encrypted(128 bit, browser independent encryption)form. To ensure security, your card details are NOT stored in our Website.

Scope of Service

We make no guarantee that any service will be uninterrupted, timely, secure or error-free.

All rules and regulations applicable for reservation of seats/berths and charging of fare for bus reservation will apply to reservation through the Internet.

Confirmation of Booking

The system will issue you a unique Boarding pass number for each booking. Payment on your credit card is processed by CCAVENUE Payment Gateway.

Booking of tickets is subject to realization of fare and the service charges (including Service Tax) from CCAVENUE through the Payment Gateway.

If, for any reason, the reservation does not materialize, the entire amount debited from your card account will be credited back to your card account with in 5 working days.

If you want to try for the same reservation again, it will be treated as a fresh booking.